RETURN AND REFUND

At BrandBox, we ensure quality and authenticity. However, if you receive a wrong or defective product, you are eligible for an exchange under these conditions:

Exchanges are only allowed for incorrect or defective items.
Please return the defective or damaged product within 2days of delivery.

No refunds or returns for change of mind or wrong size selection.

A 360-degree unboxing video is mandatory for any exchange claims.

The product must be unused, with tags and original packaging.

Exchanges must be requested within 48 hours of receiving the product.

To initiate an exchange, contact us at +91 70119 46319 on WhatsApp.

We don't provide any refunds, only exchange available for defective items.